Customer Service

View Video: Welcome to Vista 401(k)!
Account Login/Enroll

All Participants and Eligible Employees Must Register as New Users.

To register enter your social security number with no dashes as username and your Date of Birth as your password. (Example: 01011900)

STOP! If you are an OKEECHOBEE employee, please do not proceed. To Open an account, stay on the Vista 401(k) homepage and select “401(k) Plan” across the top in blue. Next choose “Forms” from the drop down. Here you will find a fillable form for your district. Please follow the directions on the form to sign up for this plan. All others may proceed.”

 

Account Login/Enroll

401(k) Funds

Fee Disclosure

Ascensus Transaction Fees

The following per-transaction fees are charged by Ascensus, the Plan’s recordkeeper, and are assessed directly to participant accounts when a participant uses the applicable service. These fees are separate from the Plan Services Fee described below.

Loan Origination Fee  $65.00
Distribution (ACH or Check)  $20.00
Systematic Withdrawals, per withdrawal (ACH or Check)  $5.00
Rapid Mail (optional expedited check delivery, 3–5 business days)  $20.00

 Standard check delivery takes 7–10 business days. Rapid Mail is optional.

Plan Administration Fees

Asset Based Fee: 0.575% annually of account balance, assessed monthly

FBMC Retirement Solutions, LLC, an SEC-registered investment adviser, serves as the Plan’s investment adviser and oversees all Plan services. The 0.575% Plan Services Fee is an all-in fee that covers the cost of all Plan services, including:

  • Investment advisory services, including investment option evaluation, selection, and monitoring by FBMC Retirement Solutions, LLC and Cerity Partners LLC, SEC-registered investment advisers
  • Plan administration, including customer service, education, enrollment, compliance, and preparation of plan documents (FBMC Benefits Management, Inc., affiliated third-party administrator)
  • Recordkeeping, including daily valuation and maintenance of participant accounts (Newport Group, Inc.)
  • Custodial services (Newport Trust Company)

FBMC Retirement Solutions oversees and coordinates all service providers to the Plan.

Inactive Participant Fee:  $1.00 per month

This fee applies to participants who are not actively contributing to the Plan (including terminated employees and active employees who have suspended contributions). This fee is not applied to participants who are actively contributing.

Fund Expenses

Each mutual fund available as an investment option in the Plan assesses a fund expense ratio, which is a percentage of the assets under management in that fund. Fund expense ratios are set by the fund companies and are described in each fund’s prospectus and the chart above. These expenses are reflected in the fund’s daily net asset value and are not separately deducted from your account.

Other Administrative Fees

Certain fees may be assessed directly to your account in connection with specific transactions or services. These fees are charged at actual cost and apply only to participants who use the applicable service. Such fees may include:

  • Missing participant search and location services
  • Force-out IRA establishment and custodial fees (for small balances distributed after separation from service)
  • Rollover processing and related custodial services

These fees are assessed in accordance with the Plan Document and applicable law. Not all fees apply to all participants.